New SIM trying to activate fails at "Select your local calling area:"

[gacallea]

hello

I am trying to acitivate my new SIM card but when i proceed to 2nd page of activation the drop down to select local calling area doesnt work. tried 3 different browsers on 2 different laptops. Same result.

Please help me activate my SIM.

Thanks

[Mary_M]

Good morning @gacallea,

thank you for taking the time to reach out to us !

I'm really sorry to hear that you've come across some hiccups trying to activate your new sim and picking a number. If you'd like to give us a chance, please send me a private message and I'd be more than happy to help 🙂

Let's keep the conversation going,

Mary

[NDesai]

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@gacalleawrote:

thanks for the reply. I tried that but it doesn't work. Also, the forum is plastered with issues. I'm ripping my PM SIM and going with Fido tomorrow. PM has just lost a customer.

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It is because this is the only place users can get help with their issues. Imagine if other carriers had online community based support only or if they were to post logs of every call they get 

Anyways, not sure why it didnt work for you. Sorry to see you go and best of luck with another carrier. 

[gacallea]

thanks for the reply. I tried that but it doesn't work. Also, the forum is plastered with issues. I'm ripping my PM SIM and going with Fido tomorrow. PM has just lost a customer.

[NDesai]

Try using incognito/private browsing mode. If it still doesn't work, i suggest to wait a bit and give it a try again later.