New Phone set up

[John54]

Hello, I am trying to activate a new phone. I have a Public Mobile SIM card inserted, I have downloaded the Publc App but can not get past "Register Now". I get "eversafe.id.telus.com" but only a blank screen- no place to enter data. Suggestions?

[John54]

Thanks!

[Handy1]

@John54  Maybe you need support to step in and help you 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[John54]

Same ptoblem

[Handy1]

@John54  Clear app cache 

[hTideGnow]

HI @John54 

try to uninstall and reinstall the app and test again