New Order for SIM card

[Opeyemi1]

Hello,

Can someone please help me with cancelling the order I made for a new SIM card?

[Opeyemi1]

Thank you so much!

[RossN · Accepted solution]

@Opeyemi1 you can reach them here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Opeyemi1]

I did that, but I can’t verify my identification. It says verify with account and I tried using my community username and password but it won’t accept that. I am new to Public and I do not have a phone number or account with them.

[Opeyemi1]

I did that, but it’s asking me to verify account. I do not have an account with Public. I am just trying to order a new SIM card. 

[RossN]

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@Opeyemi1 wrote:

Hello,

Can someone please help me with cancelling the order I made for a new SIM card?

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@Opeyemi1 contact a moderator  click on the ? Bottom right hand corner Ask Simon to speak to a human this will help create a ticket to speak to a moderator    check the envelope top right corner for a reply response time is 2 to 48 hours

[hairbag1]

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@Opeyemi1 wrote:

Hello,

Can someone please help me with cancelling the order I made for a new SIM card?

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Go to top of this page click on Get Help, then Chat with Simon to start process of moderator assistance.