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New Comer Problem

Subaru_99
Great Neighbour / Super Voisin

I just switched to public mobile. I can make phone calls but I cannot text. And, I have no data.

4 REPLIES 4

Subaru_99
Great Neighbour / Super Voisin

I am good now. It took longer than what I expected to get everything working. 

Chalupa_Batman
Mayor / Maire

Another option to add the the other fellas comment, try your SIM card in another phone if you have that option. Sometimes SIM cards just need a little kick in the butt sort of speak to work just right. Then if it does work, then place it back in your phone.

BKNS27
Mayor / Maire

@Subaru_99 

If your old SIM is still working then porting was incomplete. 
You will need the assistance of a CS_Agent to complete the porting by submitting a ticket on the Chat bubble.

Dunkman
Oracle
Oracle

@Subaru_99 

Did you respond "yes" to your previous carrier port request text? Did you activate physical SIM card versus eSIM? Which model phone?

Reboot your phone.  Maybe try a network reset of phone (note: this will erase saved Wifi passwords)

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