03-25-2024 12:37 PM - last edited on 03-25-2024 04:06 PM by computergeek541
Applied for Canada -US Plan @$34. with 50gb indicated to take effect at the renewal time, Just check my plan and the plan was not added. this also happened to my sons plan.
03-25-2024 01:05 PM
I was working on this from computer and not phone app, thanks
03-25-2024 12:57 PM
Hi @irena01
Should look like this. If you haven't updated the phone app yet, please do so. It's MUCH better.
03-25-2024 12:46 PM
Don't have Manage Subscription only shows current subscription.
03-25-2024 12:39 PM - edited 03-25-2024 12:40 PM
Hey @irena01
If you open the new app, first page you'll be on is the Subscription tab. You'll see Manage Subscription. Tap on that and it should show there. If you don't see it there, then you may wish to contact a CS Agent at the bottom right corner of the page. Looks like a little "chat" bubble.