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Never got credit

riluraj
Great Neighbour / Super Voisin

When, I made my public mobile account I added my friends refer code but I never got the 10$ credit. 

3 REPLIES 3

riluraj
Great Neighbour / Super Voisin

Thank you! 

riluraj
Great Neighbour / Super Voisin

Its been way more than 72 hours 

softech
Oracle
Oracle

@riluraj has ot been 72 hours yet?

 

Check My Account once again using Incognito mode  and see if yiu see it there as Available Fund 

 

if still not there, open ticket with PM support and they can add it back for you 

 

1. Please open ticket via Chatbot (requires access to My Account) using direct link: https://publicmobile.ca/chatbot.

Start by typing "Contact agent ", then click "Contact Us", then click "Other", click "Click here to submit a ticket ↗""
Next, enter your Community login, then enter your question.  Finally use My Account login or 4 digits PIN to validate.

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there

 

 

 

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