06-13-2025 07:46 PM - last edited on 06-14-2025 01:01 AM by computergeek541
We are not getting the code to verify phone number. I'm thinking I should just cancel with public and go with a better company??
06-13-2025 08:11 PM
your service is working ? you can make calls and data work?
you don't have to cancel, PM can help if you open a ticket. Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
06-13-2025 08:06 PM
@ColeFH
Is this new activation? Did you keep the SIM card in the phone to receive the code?
If you are still not able to receive it you can click on the link below to send a private message to cs agent for assistance.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
