Need service

[newfiesan-63]

Does anyone have a phone number for public mobile. My service as been temporarily suspended and I can login to make my payment. I have tried resetting my password and it still won’t work. Help please

[newfiesan-63]

Hi there, I went and purchased vouchers and I have service back again. Thank you. 

[walker1]

@newfiesan-63  Try logging in to your account using a different browser in incognito mode.  Check your junk mail or spam folder for the reply to reset your password settings.

[Yummy]

To Contact CSA-agent; there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking (Ctrl+)Here

[newfiesan-63]

I can’t login and I try reset my password and it won’t do it

[dabr · Accepted solution]

@newfiesan-63   As long your service hasn't been suspended for 90 days without payment, then purchase a voucher from SDM, London Drugs, 7/11 or Shell and add the funds by dialing 611 on your phone.

For password reset or assistance with your account submit a ticket via chatbot here:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html

[walker1]

@newfiesan-63   There's no phone number to call PM.  Just tickets and private message.

Try calling 611 to make a payment,