Need my account number

[ivanabozinovic]

i need my account number to port my account

[Shire]

I cant long my account number

[LoveMyBolt]

 @Willy3 @ivanabozinovic 

Your account number is also in the Welcome email you ought to have received when you signed up. If you kept it....

[Willy3]

Still waiting for moderator.

[ivanabozinovic]

its pretty urgent but ok

[GR]

@ivanabozinovic it can take up to 48 hours but usually within 2 or 3 hours they'll get back to you.  Their message will go to your inbox on here! 

[popping]

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@ivanabozinovic wrote:

i sent my information but no moderator contacted me

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Moderator wait time is up to 2 days.

[ivanabozinovic]

i sent my information but no moderator contacted me

[popping]

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@ivanabozinovic wrote:

i dont find my username 

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Your email address is your username

[ivanabozinovic]

i dont find my username 

[popping]

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@ivanabozinovic wrote:

i need moderator to contact me to reset my online account

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Create a moderator support ticket using the ? button at the right side bottom corner of this page.
Keep asking SIMon to "contact human" for one or more times. SIMon will eventually show you the "Submit a ticket" button. Click on submit button to get the create ticket screen.

[Triguy]

Try the forgot password link.

https://selfserve.publicmobile.ca/forgot-password/

If you still need assistance then submit a ticket to a moderator by clicking on the question mark on the bottom right.

[ivanabozinovic]

i need moderator to contact me to reset my online account

[Triguy]

Log into your self serve account and it should be on the top right hand corner.

[GR · Accepted solution]

@ivanabozinovic log in to your self serve account and its on the top right of the page!  If you can't login click the question mark on the right hand side of the page and ask for it there and the moderators will help you