Need invoices

[chelseaswilliam]

Hi there, can you please send me an invoice for my phone bills from April 2022 to September 19 2022. I just closed my account and need the invoices. 

Thank you,

Chelsea

[esjliv]

fyi @RossN @softech , last I checked (last month i think) you can use SIMon Chatbot to open a ticket with CSA. You can set up to receive an SMS to your Non-Public Mobile phone to verify yourself, and ticket gets submitted.

Pretty cool huh?

Albeit, private message link is great too in this scenario.

[RossN]

@chelseaswilliam hi if you closed your account you will need to private message a customer service agent to get an invoice 

you can private message them here                               

           check your community envelope for a reply

[softech · Accepted solution]

@chelseaswilliam PM support might be able to help with you invoice request

Since you closed your account, I assume you cannot open login My Account now and you cannot open ticket with Catbot.  Messaging PM support is the only way:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there