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Need help with service not working since reactivating 12hours ago

Jessica26
Great Neighbour / Super Voisin

Hey moderators i aske for help about 12 hours ago regarding resetting my service as i paid this morning but it never resetand is inactive still. I missed some imporatant calls today due to this issue .

 

xxxxxxxxxx

Jessica

3 REPLIES 3

will13am
Oracle
Oracle

Not sure why, nobody is online at the moment and it still far from quitting time.

NemoPM
Good Citizen / Bon Citoyen

@Jessica26 I am in the same boat - I have been without service since lunch, and my auto pay went through yesterday no problem. Mods are not responding... I PM'd them about 3 hours ago now and nothing.

 

So, if it is any comfort, you are not isolated in this issue. I know it sucks. If you have access to wifi, I have been using Google voice (free service/app) to make local phone calls on my cell phone over wifi at work and now at home.

NDesai
Oracle
Oracle

@Jessica26 Seems like they are running behind. Try sending another message again and they might get back to you asap. 

 

Please do not post any personal details as this is a public community. 

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