cancel
Showing results for 
Search instead for 
Did you mean: 

Need help with activation of my account

elitenordicfire
Great Neighbour / Super Voisin

Thanks

3 REPLIES 3

Gunner123
Deputy Mayor / Adjoint au Maire

@elitenordicfire wrote:

Thanks


@elitenordicfire 

Easiest way to activate is to use the online chat activation service.

https://chat.telus.com/chat/publicmobile/chat-pm.html?portal=publicmobile&language=en

metropublic
Model Citizen / Citoyen Modèle

Jb456
Mayor / Maire

@elitenordicfire  What kind of help do you need?

 

Are you getting an invalid sim message?

 

Did you pass the payment section? 

 

If yes check if your card was charged.

 

If it was charged put your sim card in your phone it will likely work.

 

If it does work and you were charged go to link below to create your self serve account.

 

https://selfserve.publicmobile.ca/self-registration/

 

If you were not charged. System locks sim for 50 minutes. Wait one hour, clear internet cookie/history cache open a fresh browser in incognito mode and try again.

 

Don't forget a referral code for a $10 sign up bonus. If you used one and were charged and service works the credit will be applied within 72 hours.

 

Welcome to Public Mobile 🙂

Need Help? Let's chat.