Need code to confirm number

[Bonnie215]

I can't confirm number to get full access or to even use phone. I need agent to give code

[softech]

@Habtom logout the app, wait 15 mins.  Put the PM sim 8n the phone. Then login the app and try again.  Please wait for at least 5 mins for the code to come 

[Habtom]

yes

[Phil_Adelphus]

@Bonnie215 It sounds like you are a new customer activating a plan, are you using the Public Mobile app, which is necessary to complete the activation?

[Cheetah24]

Also it's not clear to me the problem you are facing. Do you mean you are having issues with a newly brought SIM card? Providing some more information about your issue will help other users who are here to suggest some solutions.

[Cheetah24]

Hi, in order to contact the support agent please click on the following link; https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

This will open a private message with the support agents.