Need another eSim

[BobbiJo]

@CS_Agent 

[softech]

@sfn 

are you using the app?

go to Subscription & Add-on page, scroll down to the bottom and click Shop SIM Card Now

or post us screenshot of what you see

[sfn]

Do not see ESIM on Subscription & Add-on page, only roaming is available as an option.  How else can I order an ESIM?

[Handy1 · Accepted solution]

@BobbiJo  You need to rebuy a eSIM from the app  go to subscription add on notice shop sim at bottom tap it and choose eSIM download and install it that’s it 

[softech]

@BobbiJo 

are you trying to get a new eSIM for a new phone? or your deleted the old one and need one now?

Either way, you will need to rebuy a new one

To rebuy new eSIM, First, download the app on your new phone, click ⊕  or  ⧁  at the bottom left to bring up the menu and go to Subscription & Add-on page, scroll down to the bottom and click Shop SIM Card Now.  You can buy and install eSIM from there