Ned help

[Sandywallace]

Can’t sign in so can’t get a ticket to chat with help

[softech]

@Sandywallace 

Try using  Private mode and request code to emaol again and stay on Private mode to enter code

if issue persists, please open ticket with PM support

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[Sandywallace]

I can never get past the screen

[Sandywallace]

 

 

[Sandywallace]

I can’t log into my account. It sends my authentication code to my email which is fine. I received that but once I enter that then it sent says it’s sending a code to my phone number and gives me the last three digits of my phone number which are correct But I never received a code even when I click resend code 

[Chalupa_Batman]

Hi @Sandywallace 

What errors are you getting when you try to sign in? What other issues are you having? We as a community may be able to help. That's what we're here for.

[BKNS27]

@Sandywallace 

Try DM at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437