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NUMBER TRANSFER TO OTHER NETWORK

Romana
Great Neighbour / Super Voisin

I was charged for my prepaid number a day before my number transferred to other network. Can I get refund from Public Mobile and how? 

3 REPLIES 3

Tsawwassen
Model Citizen / Citoyen Modèle

No - don't waste your time - 

BKNS27
Mayor / Maire

@Romana 

Too late, sorry no refund because PM is a Prepaid plan.

Only Postpaid plans from top and mid tier carriers are prorated but the plans are more expensive.

softech
Oracle
Oracle

@Romana sorry, PM is prepaid service and won't provide refund in such case.  You should have ported couple days ealier to avoid the charge

 

if you ported to Koodo or Telus, there is a chance they can do something on their end, but only for Koodo and Telus 

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