My sim and account

[Brispit467]

Ok I lost my sim card and bought a new one . I just want to change my phone number onto my new Card but I cant sign in 

[geopublic]

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@Brispit467 wrote:

Ok I lost my sim card and bought a new one . I just want to change my phone number onto my new Card but I cant sign in 

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@Brispit467  The first thing that you needed to do when you lost your phone/sim was to login into your account and declare your phone lost/stolen. Did you do that? 

[LovesToPM]

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[Dunkman · Accepted solution]

@Brispit467 

If you forgot your password, you can try to reset your password. 

https://selfserve.publicmobile.ca/forgot-password/

f still unable to access your account, you will need to contact moderator.  

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Daphne1]

If you know your email, you can reset your password.