My plan did not change

[kevin1]

I changed my play to 90 day 12G new plan from 90 days 6G, on Nov 11, and make it effective today. However, it did nothing change. plase confirm!

[hummuschips]

Moderator. See the link below on how to contact them.  It will take a while as they are dealing with the people having activation issues due to the promo.

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...

[kevin1]

How to contact the mods(btw, what is the mods)?

[hummuschips]

It's a known bug in the future dating. Contact the mods and expect to wait a while for them to fix it.