12-20-2022 10:17 PM
I recently got an offer for 15 GB of data for $40 a month from public mobile and accepted the offer.
I had this for about a month and now when I check my account, my plan has changed back to what it was before!
12-21-2022 06:21 AM
@Pawprints1986 Usually it wasn't the plan got changed back.
A lot of these issue is just browser cache problem. Users are checking old cached page and hence showing old plan. Always login using Incognito mode to get the correct info and avoid confusion
12-21-2022 03:12 AM
Did you end up figuring this out ? Just curious cuz I just submitted for a plan change today at my next renewal (though not a temporary offer)
Just wondering if I need to keep close watch at next renewal
12-20-2022 10:52 PM
No, the dates are current -- but my plan has reverted to what I had before the $40 promo
12-20-2022 10:20 PM
Clear web browser cache / cookies and try again
12-20-2022 10:18 PM - edited 12-20-2022 10:19 PM
Try logging into your account using a different browser in incognito or private mode instead.
Then do a refresh of the page.
Your probably looking at old cached information before.