My phone won't connect to the network from yesterday, I can't call or text.

[INEEDCALLASAP]

I have been paying properly every month and my account is still active. I have taken the sim out and put it in again, started and restarted, but still not working😰 

Because of this I am having quite a bit of trouble with my business procedures.
Is there anyone else who is not connected to the network?
If anyone knows how to solve this problem, please help me out.

[BKNS27]

@INEEDCALLASAP 

Check to see if there is an outage in your area on the outage map:

https://istheservicedowncanada.com/status/telus/map 

Also try resetting the network on your phone.

If it still doesn’t work. Contact a CS_Agent to investigate:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[Alanna96]

 Here are a few basics, aside from what you've mentioned.

Might be set in airplane mode.

Try setting it to autoconnect to network.

Try your SIM In a different phone.

Phone *611 to see if it recognizes you're number.