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No network connection BC

Dylan_Rogers
Great Neighbour / Super Voisin

I can’t connect to my network? Tried resetting phone, checked carrier provider, tried resetting network still nothing

4 REPLIES 4

Meow
Mayor / Maire

Check outages:

https://istheservicedowncanada.com/status/telus/map

TELUS Service Status

Do NOT start changing settings on your phone right away?!?!? WHY? If you did not mess up with it there is no reason to start changing it.

Try your SIM in another phone...

hairbag1
Mayor / Maire

@Dylan_Rogers 

working just fine in west Koot's.

will13am
Oracle
Oracle

@Dylan_Rogers , please check this outage site to see if you are in an impacted area?

https://www.telus.com/en/on/outages

 

slusagm
Town Hero / Héro de la Ville

you have another phone to test the sim card?

and login My Account , does it shows account active?

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