My phone was working fine until today. Said it's not registered on a network.

[CanadaJeannie]

I'm paid up so that's not the issue. Help. 

[hTideGnow]

HI @CanadaJeannie   Keep an eye on it.  If it happens a lot, it could be a problem with the SIM or the phone.  

[Yummy]

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@CanadaJeannie wrote:

That advice worked. Thanks - I'm not very phone techie and never thought of rebooting and reinstalling the SIM card. Very thankful and will remember to try that when it happens again.

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Another Happy customer thanks to @JK8  who never sleep 😎

@CanadaJeannie  if you are happy with @JK8  advice, assign Solution to him. Just click on that long button.

[CanadaJeannie]

That advice worked. Thanks - I'm not very phone techie and never thought of rebooting and reinstalling the SIM card. Very thankful and will remember to try that when it happens again.

[JK8 · Accepted solution]

@CanadaJeannie 

When was your renewal date? What is your Account Status in self service? Have you tried rebooting, resetting network settings, reinstalling SIM card? Have you tried sim in another unlocked phone?