03-10-2024 03:15 PM
04-14-2024 02:02 PM
Can i talk to someone to change my email address and pay my bill.
03-10-2024 03:18 PM
You can contact support and they will help you to change it You can contact them via the chat bot by saying "Create ticket" and answering the following question or by sending a private message to CS_Agent
https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437
03-10-2024 03:17 PM
Create a ticket to change your email.
03-10-2024 03:16 PM
HI @Evalam
can you login ? the old email is just a login id to PM, just login. Go to Profile, click Manage EverSafe ID and update the email
if you cannot login, then support agent can help
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437