Unable to access my account

[SarkarM]

A few years ago when I signed up for the public mobile account, I used an old university email address which I no longer have access. As I forgot my password for the public mobile account I need to reset it. Since I don’t have access to my university email account, how can I now reset password or can have access to public mobile account?

[EB0 · Accepted solution]

@SarkarM 

If you can’t login your account, CSA can help you,  pleas send a message to the CS Agent through the following link ( it could take longer time)

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437