Payment issue

[budhill]

All of a sudden it says my subscription ended…I checked my bank visa payment was getting authorized but I went on pm site to do it manually….now the original payment has been posted but it does not show it was applied on pm…can someone explain never had an issue with auto pay …thank you for your help …I tried to create ticket but very difficult to go through ..what to do

[EB0]

@budhill 

If you have issues creating a ticket, pleas send a message to the CS Agent through the following link ( it could take longer time)

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hairbag1 · Accepted solution]

@budhill 

is today your regular plan renewal day ? Are all the plan features working as expected ?

Log in to your account but use incognito made and clear your cache files to see current account info.