My old email isn't available now

[Evalam]

Please change it 

[Evalam]

Can i talk to someone to change my email address and pay my bill.

[OlivierR]

You can contact support and they will help you to change it You can contact them via the chat bot by saying "Create ticket" and answering the following question or by sending a private message to CS_Agent

https://widget.telus.tiia.ai/chatbot.html?botId=ZJkWuVb7Hp6EEcTIZKMZbvLwuDV&duid=2OhrPakuMpNZt4irir5...

https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437

[Meow]

Create a ticket to change your email.

[hTideGnow · Accepted solution]

HI @Evalam 

can you login ?  the old email is just a login id to PM, just login.  Go to Profile, click Manage EverSafe ID and update the email

if you cannot login, then support agent can help

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437