12-08-2024 08:46 PM
My number is not ported into public mobile but i recieved text that it was successful
12-09-2024 12:08 AM
You will need to contact customer service agent to fix your issue. Either via the following link:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
If you are having a difficult time, then you can private message CSA:
Send a private message to CSA through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
12-08-2024 09:03 PM
hi @Vishnu19
PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call
12-08-2024 09:00 PM
Hey @Vishnu19
A couple of things. Did you reboot your phone? Go into your Network settings and reset the network settings and reboot the phone. Last, if that doesn't work, try your SIM card in a different phone. Sometimes SIM cards need to be reprovisioned. And if that doesn't work, we can send you a number to call tomorrow to get help.