My new service won't allow texting

[PeterC40]

Hi there. I registered a new account today with talk/text/data. I can't send/receive texts, so I can't fully verify my account. I can make phone calls and the data seems to be working.

I tried my SIM card on multiple phones, and it still does not work.

[PeterC40]

Thank you!

[softech]

@PeterC40 

PM is having problem provisioning text capability for new activations.  And if you are an iPhone user,  iMessage activation by phone number will also be impacted without a working SMS. 

https://productioncommunity.publicmobile.ca/t5/Get-Support/Under-Investigation-Ongoing-Issue-Text-Me...

PM is working on a fix but for now, they can only resolve the issue on a case by case basis.  Please open ticket with PM support by messaging CS Agent here: 

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there