My data has been gone over 6G in one day

[vincezzh]

Hi Public Mobile,

My new 90-day period was just started yesterday but my data has been gone over 6G and I am sure I never used that much yesterday. Could you check it for me?

Thanks,

Vince

[koimr1]

I have "My Data Manager" (Android version) installed on three phones/accounts here and it works quite well, very accurate when comparing to the PM Self-Service site.

[mimmo]

I would not uses teh built in data trackers.  install mydatamanager (android or iphone) or datawitness (android) they allow 90 day terms.   both are good.

glad to see data is back to normal.  

[vincezzh · Accepted solution]

Thanks for your reply. I re-login my account and the data has been reset. What a magic it is.

By the way, I checked the data usage by your way. I used around 100m yesterday. 🙂

[Luddite]

PM's data calculator is usually quite accurate. Login to your account and click Check Usage. If that does not look correct click this: message to moderators to send a private message to the moderator team with your phone number and request explanation. 

Often usage blips are related to automatic downloads set to use cellular data. With iPhone you need to be sure wifi assist is OFF, otherwise you could be using cellular data even while on wifi.