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My current plan

Murcialva
Great Neighbour / Super Voisin

Hi, I want to know what are my current plan charges ..  I am unable to find it through the website 

Please help.. 

10 REPLIES 10

jimbobs
Model Citizen / Citoyen Modèle

I was aware of the change but my point - perhaps poorly made - was that clicking on anything on that page, at the time and day in question, resulted in an error message.

HI @jimbobs This new My Account has been there for 9 months 🙂

jimbobs
Model Citizen / Citoyen Modèle

All seems to be working now.

jimbobs
Model Citizen / Citoyen Modèle

When I tried to log on a few minutes ago, I was directed to a page format I've never seen before.  Here's a screenshot:

pm page.jpg

Meow
Mayor / Maire

Log in to your account, click on Payments and you will see charges for Upcoming bill. Click on View Payment History and you will see 2-3 months of past bills.

pmbc
Deputy Mayor / Adjoint au Maire

@Murcialva You can log into our account and check the Plan and Add-ons link.  This will tell you your current plan and charges.  You can also check the payments link for your upcoming bill info.


@jimbobs wrote:

They appear to be switching platforms at the moment.  A few minutes ago, I couldn't find my details either.  Only the main page was available to me.


Really @jimbobs ?

 

I can see everything fine, it seems. Try clicking the circle arrow thingy for latest info or try a different browser or device.

esjliv_0-1675256565571.png

esjliv
Mayor / Maire

@Murcialva wrote:

Hi, I want to know what are my current plan charges ..  I am unable to find it through the website 

Please help.. 


@Murcialva - that is all found on your My Account under the Payments TAB.

 

https://selfserve.publicmobile.ca/en/account/payment/payment-history

jimbobs
Model Citizen / Citoyen Modèle

They appear to be switching platforms at the moment.  A few minutes ago, I couldn't find my details either.  Only the main page was available to me.

Hollister
Deputy Mayor / Adjoint au Maire

@Murcialva 

 

Log into your self service account and look at your payment history.

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