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My credit card is not accepted

Moicestgab
Great Neighbour / Super Voisin

I went to Walmart to activate my account today but my credit card was not verified. I called my credit card company and they said that on their end, they have accepted the verification. My card still does not work. I would like to have my new number by tonight since my previous contract is done tomorrow. 

3 REPLIES 3

5amster
Good Citizen / Bon Citoyen

Ensure that the billing address your are entering is the same address your credit card company has on file for you . Also use privacy or incognito mode.  

Moicestgab
Great Neighbour / Super Voisin

I've tried at the store and online. My credit card was refused every time. I've made sure that the postal code doesn't have a space and I live in a house so I don't have a unit number. I got a voucher but would like to have auto pay for the next coming bills. 

will13am
Oracle
Oracle

@Moicestgab, are you going to try activation online instead of at the store?  Often issues with getting the credit card accepted can be overcome by using incognito mode, making sure the postal code does not have a space, leaving the unit number in the address blank.  As always double check all entries before submitting the information. 

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