03-13-2023 05:18 PM
My password and user name wont work. Have tried resetting but not getting an email
Solved! Go to Solution.
03-13-2023 05:40 PM
Are you 100% certain you're using the correct e-mail address for the forgot password option?
If you cannot reset the password after checking spam/junk folders, contact a support agent for help.
To contact a Customer Support Agent, there are 2 methods:
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.
03-13-2023 05:31 PM
Clear the cache and go incognito on your browser on a laptop or desktop.
Check your spam email box and it might be there.
03-13-2023 05:27 PM