08-12-2023 06:14 PM
08-13-2023 02:01 AM
Hey Champa,
To check your data usage on Public Mobile, you have a few options:
Online Account: Log in to your account on the Public Mobile website.
Self-Serve App: If you have the Public Mobile app, it's there too.
08-12-2023 06:42 PM - edited 08-12-2023 06:44 PM
Hey @champa1
Personally I prefer to use the app. You can download it on either Google Play or Apple Store. Just know that it updates twice a day from my understanding.
08-12-2023 06:21 PM
HI @champa1
2 places on My Account
1. The overview page after you logged in has the latest usage
2. details usage at the Usage log, but you have to do some work to add them, and it is couple hours delay, as many as 12. And they only update it twice a day in batches.
08-12-2023 06:16 PM
@champa1 Like this
Try again incognito/private mode
And or lap top /computer
OR
simply try refreshing the page to check data plan / mins / add ons
For most up to date account info