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My Public Mobile does not receive verify Code and incoming call

miao123
Great Neighbour / Super Voisin

I am transferring from landline to PM today.  My PM can call but cannot receive incomings.  My PM phone can receive and send message but cannot receive EverSafe ID.   Without the ID I cannot login my account.  

What can I do?  Please help.

 

2 REPLIES 2

miao123
Great Neighbour / Super Voisin

Am going to try.

thx

 

Handy1
Mayor / Maire

@miao123  porting a land line number into PM can take 3-5 days sometimes a week you just have to check phone each day until it’s complete . But to log into your account do you see option “ didn’t get code “ tap it this should give option to send code to email instead . If no luck submit ticket with support to help you gain access 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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