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My Plan all of a sudden changed

Tom30
Good Citizen / Bon Citoyen

Hello I am new to public I signed up for the 34$/month black Friday plan 40GB 5G unlimited. I just checked the app and now it all of a sudden says I have 29$/month 10GB 4G. Not sure what's going on here? Anyone else have this problem. 

2 REPLIES 2

Handy1
Mayor / Maire

@Tom30  That’s a great plan too that was only last offered for new activations . How much did PM charge you initially was it the $34 plus tax or $29 plus tax ? In any event you can use this link to support to see what if anything can be done 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

TheSterlinger
Deputy Mayor / Adjoint au Maire

This has happened to a couple other people so your not alone. You can submit a ticket to a Public Mobile CS agent and explain to them what happened. Click the link below. 
 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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