06-21-2018 10:19 AM - edited 01-04-2022 06:14 PM
I got phone today and it shows unregistered SIM. Can you help what might be problem?
I see that the phone is reported lost or stolen and my friend was using it on telus until today when I got it from him.
06-21-2018 11:04 AM
DId you try any of the following troubleshooting steps?
-Reboot your phone
-Power off your phone and remove the SIM. Re-insert and power on
-Go into your phone Cellular Network settings and manually select Public Mobile as your Network Operator.
06-21-2018 11:02 AM
Thanks you for your responses
06-21-2018 11:02 AM
Looks like I got scammed. Actually it might be it was not at all working on telus. I bumped into the person who I got this from and all his contacts are wrong or unreachable.
06-21-2018 10:32 AM
@mimmo wrote:If the phone is blacklisted as you state then you might need to get a refund from your friend. did they buy it from new? not sure the exact procedure for getting a phone unblacklisted but i believe you will need to show proof of purchase or have the orriginal party who declaired it lost report it found.
If the phone is blacklisted, I believe only the original person who blacklisted it can undo this action.
06-21-2018 10:25 AM
If the phone is blacklisted as you state then you might need to get a refund from your friend. did they buy it from new? not sure the exact procedure for getting a phone unblacklisted but i believe you will need to show proof of purchase or have the orriginal party who declaired it lost report it found.