Multiple account. Can’t access one???

[Fuming]

Hi. I have a couple accounts. Different login emails, same credit card for both. When I try and login into my second account with its distinct username/email it logs me into my first account associated with a different phone number. Not sure what is up….

[Fuming]

iPhone. I ditched the app and used safari and it worked. Thanks eh

[softech]

@Fuming 

are you using iPhone or iPad?

[Fuming]

On a mobile using the app?

[Hollister · Accepted solution]

@Fuming 

Try clearing your browser cache and then open a new window in incognito/private mode.

[Fuming]

Also how many times do I have to check the “trusted device” with this eversafe thing before it goes away? I’m at like 50 and counting