Multi- Accounts need assigning

[1mike1]

Hi i have my email and phone number BUT it now will not send me a forgotten password link - I have 3 accounts and this is the last one i need to recover to renew my subscription Thanks 🙂 

[1mike1]

Thanks for the links much appreciated 

[hTideGnow]

hi @1mike1 

yes, you should have 3 separate to login the 3 different accounts, you can get PM support agent to help.  Submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

[slusagm]

you will need PM to help to sort them out

 Since you cannot properly login, you won't be able to open the preferred Chatbot ticket.  So, you will need to message them here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

And for renewal, if you don't want to wait, get a voucher from Shoppers Drug mart and load the voucher