Sorry to say that it’s time to move on and make my exit of the Public Mobile community as I have ported over to Koodo, and it appears that I’ve found an option that will fully extract me from the Telus world.
It’s been a trip - right from the initial porting issues, to the “pay more for less” campaign, to the reduction of service options, and finally the most recent news of our bills increasing by $10 a month.
I’ve enjoyed my time with you all, it’s been fun and spirited at times. I hope that I was able to help a few people out along the way. Happy to say that I even made it in to the top 5% a few times.
@Dave_M: It appears that the idea of building a brand based on trust and community may not be possible when driven by shareholders profit margins, with that said I bet this would have gone over with different results if the need for an increase in revenue was approached differently. Would I have given up some of my credits if I knew that Public Mobile needed the help? Absolutely yes. But the approach taken broke my trust and what was almost a cult following of people trying to help PM succeed. (I do know that some peeps would have been upset no matter what changed unfortunately)
I had a couple of referrals and over 8 friends who are/were PM clients all on the same path as me... all of whom I convinced to join Public Mobile, all of whom I convinced to stay even though a few were without service for several days during the initial port over. So a bit of a hit on the personal brand for me.
Anyhow, a loooong exit email to really say....
Thanks @CS_Agent - you are awesome.
Thanks Oracles - great job supporting PM clients for very little in return.
Thanks to the Community for a few good laughs and some help along the way.
Wishing you all the best (Including Public Mobile)!
VR
