4 hours ago - last edited 4 hours ago by computergeek541
My sim works in my samsung and I moved it to an iphone7 but it says no service. When I looked at the celluar settings it says public mobile. I restarted the phone but still no good.
2 hours ago
@computergeek541 @Chalupa_Batman @will13am
...but under Network it says not available, does that mean it is locked?
2 hours ago
@will13am @Chalupa_Batman @computergeek541
I went to Settings-General-About, and under Carrier is says Public Mobile 50.0.1, under Carrier Lock it says No SIM restrictions. I connected to itunes and there are no messages about Public Mobile.
I have done a network reset, reboot, and a software update and no service still.
4 hours ago
@Clummiss wrote:My sim works in my samsung and I moved it to an iphone7 but it says no service. When I looked at the celluar settings it says public mobile. I restarted the phone but still no good.
I would suggest connecting your phone by USB cable to a computer and opening the iTunes program. Check for any message that there might be about the Public Mobile not being a supported carrier. If there's such a message, that means that your phone is locked to a different carrier and that carrier would need to be contacted to get the phone unlocked.
4 hours ago - last edited 4 hours ago
Hey @Clummiss
Go into your iPhones network settings and reset your network settings. Then reboot!
Settings, General - Transfer or Reset iPhone - Reset - Reset Network Settings
Also, do you know if this iPhone 7 is locked to another carrier?
4 hours ago
@Clummiss , try performing a network reset.