My sim works in my samsung and I moved it to an iphone7 but it says no service. When I looked at the celluar settings it says public mobile. I restarted the phone but still no good.
Yes, I did that and it says its been blacklisted. The phone was given to me by my son since its an old phone that he diesnt use since he upgraded to a new phone, so I've reached out to him to ask him to contact his carrier and have them unlock it. Could there also be an issue if the device is still connected to his icloud?
it's possible, and if that happens, the iCloud registration would need to be removed. That's an Apple matter while the blocking of the IMEI is at the carrier level.
Yes, I did that and it says its been blacklisted. The phone was given to me by my son since its an old phone that he diesnt use since he upgraded to a new phone, so I've reached out to him to ask him to contact his carrier and have them unlock it. Could there also be an issue if the device is still connected to his icloud?
I went to Settings-General-About, and under Carrier is says Public Mobile 50.0.1, under Carrier Lock it says No SIM restrictions. I connected to itunes and there are no messages about Public Mobile.
I have done a network reset, reboot, and a software update and no service still.
My sim works in my samsung and I moved it to an iphone7 but it says no service. When I looked at the celluar settings it says public mobile. I restarted the phone but still no good.
I would suggest connecting your phone by USB cable to a computer and opening the iTunes program. Check for any message that there might be about the Public Mobile not being a supported carrier. If there's such a message, that means that your phone is locked to a different carrier and that carrier would need to be contacted to get the phone unlocked.
