Moved, no service

[Karen1973]

Hello, I moved from the Sunshine Coast in BC to Vancouver island in Shawnigan lake area. I don’t have any service here now. What do I need to do? Do I need to change my number? Is there service here ??? PleAse help 

[jor123]

Should be service wherever Bell and Telus have it 

[popping]

@Karen1973 

According the PM coverage map, Shawnigan Lake within the PM coverage.

[hairbag1]

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@Karen1973 wrote:

Hello, I moved from the Sunshine Coast in BC to Vancouver island in Shawnigan lake area. I don’t have any service here now. What do I need to do? Do I need to change my number? Is there service here ??? PleAse help 

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You should have service anywhere that Telus has service. Maybe restart your phone...see if that helps.

Ask some of the locals what cell service works best.

[gblackma]

@Karen1973 check your coverage https://www.publicmobile.ca/en/bc/coverage . And try restarting your phone, remove and reinsert the SIM, wait 5 minutes and restart it.  Also, try switching your phone over to 3g. Stay safe.