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Monthly plan

AK67
Great Neighbour / Super Voisin

I would like to change my monthly plan how can I do it?

4 REPLIES 4

hTideFnow
Great Citizen / Super Citoyen

@AK67 

Login go to Plan and changed next cycle. can't  send a private message to   CS_Agent  to them help you.

hTideGnow
Mayor / Maire

HI @AK67   you can easily do it yourself on My Account.  Login to My Account, go to Plan and Add-ons page.  You can change change my plan there.  All plans will be shown there, just need to click the yellow arrows to scroll to the one you like.  

 

You will be given 2 choices for plan change.  Change plan on renewal date, which most people will choose to avoid losing money for unused days.  Or you can also click change plan now if you want it starts today

 

dust2dust
Mayor / Maire

Login to your account and plans & add-ons and click change plan. You choose either 3G or 4G up top and then use the yellow arrows either to the right or at the bottom to scroll through the plans.

@AK67 

 

All current plans are now 30 days (not monthly). Your plan can be changed from your self serve account. Ensure that you select the scheduled change option so that you don't lose money paid for your current plan.

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