06-23-2024 12:06 PM
Hello,
I noticed that as of May, my Prepaid has changed from $13.00 to $15.00. What happened to my prepaid and referral bonus?
Is it no longer applicable?
Thank you,
Mimi
06-23-2024 12:24 PM
Sadly Public Mobile chose to terminate the legacy rewards program and migrate everyone to the new points system. Granted the ethical thing to do would have been to just swap point systems and let everyone keep the points they earned but.... nope. The new point system is peanuts compared to what the other reward system was.
06-23-2024 12:11 PM
2 to 3 months ago, Public Mobile switched from the cash rewards every cycle to building up points instead.
Users must now manually convert points to dollars.
06-23-2024 12:08 PM
you were wondering where the autopay/loyalty discount/friend rewards gone? PM has ended that old system and moved everyone to the new Public Points!!
So, now you have to pay full price first and PM will give you back points after. Instead of loyalty rewards monthly, you get 10 points per year on your anniversary date with Public Mobile. Instead of $2 autopay discount, you get 5% of your plan in points.
And the points are useful to reduce the bill. After you got 15+ points, you will go to rewards site to redeem 15 points for $15 bill credit