06-26-2019 03:26 PM - edited 01-05-2022 05:35 AM
Hello, how long does it normally take a moderator to respond? I have had an issue since yesterday with no response.
Thanks, Sandy.
Solved! Go to Solution.
06-27-2019 07:50 PM
Under the circumstances, I was completely satisfied!
06-27-2019 07:45 PM
06-26-2019 04:55 PM
@Greg1275 wrote:Days.. Months... Sometimes years...
Not sure what your point was here as it offers no help to the OP. Try trolling on another forum
@SandyKalait is usually 2-4 hours but during heavier than normal work load it can take upto 72 hours and I think they maybe even past that right now for a response.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
06-26-2019 03:46 PM
@SandyKala wrote:Hello, how long does it normally take a moderator to respond? I have had an issue since yesterday with no response.
Thanks, Sandy.
What issue you have? While you're waiting moderator to respond, you can post your issue right here, someone may can help you.
06-26-2019 03:38 PM
@SandyKala wrote:Hello, how long does it normally take a moderator to respond? I have had an issue since yesterday with no response.
Thanks, Sandy.
Most seems to say at least 48 hours. Is it an issue that absolutely requires a moderator or is it maybe something that the Community might be able to help with? Never hurts to ask here first!
06-26-2019 03:34 PM
It usually takes 48 - 72 hours depending on workload. If it has been more than 48 hours then try messaging them again.
06-26-2019 03:32 PM
normally it takes few hours up to 48 hours.
06-26-2019 03:31 PM
Try sending them another message? https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
06-26-2019 03:30 PM
Days.. Months... Sometimes years...