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Mobile network not available

Alex244ever
Great Neighbour / Super Voisin

Why do I keep getting this message? I am trying to book an appointment, and it is not working. What is the problem?

4 REPLIES 4

Alex244ever
Great Neighbour / Super Voisin

I just rebooted my phone, and I clicked Reset network settings, and it worked. Off to make a couple of appointments.  

Thank you kindly for your help 

slusagm
Mayor / Maire

how much data you have? your mobile data turned on?

hairbag1
Mayor / Maire

@Alex244ever 

use this link to message Customer Support...then watch the Community in box for their response..

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

hTideGnow
Mayor / Maire

hi @Alex244ever 

can you make phone calls? do you see the phone connected to PM network?

did you turn on Mobile data? and you don't have data limit set?

try Reboot your phone and click Reset network settings

 

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