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Mobile network lost

TLGuan
Good Citizen / Bon Citoyen

My mobile network did not work suddenly yesterday afternoon. I have no idea to recover it even I restarted my phone. I can send message, make phone call but not internet connection. Why? 

Thank you for the help.

4 REPLIES 4

TLGuan
Good Citizen / Bon Citoyen

Thank you. I fixed it.

TLGuan
Good Citizen / Bon Citoyen

Yes, you are right. I set the mobile date limitation. Thank you so much.

hTideGnow
Mayor / Maire

HI @TLGuan   Login My Account and check if you still have any data left.  Please use Private or Incognito mode to check My Account

 

will13am
Oracle
Oracle

@TLGuan , by chance does your phone have the data usage meter turned on and a limit was hit?  Give that a check and also confirm that mobile data was not turned off.