Mms not working 5g plan iPhone 14 pro

[Tbm1688]

I have searched and tried trouble shooting myself… wondering if anyone can help me out?

[Phil_Adelphus]

@Tbm1688  In Settings - Messages - Send and Receive is your phone number checked?  To contact PM customer service open a ticket at the chat icon bottom right of this page.

[Tbm1688]

I have also tried turning I message off also a different iPhone and still won’t work

[will13am]

@Tbm1688 , I am not an iOS users so not totally familiar, could the problem be due to iMessage default getting in the way?  

[Tbm1688]

58.0 is my carrier profile … and my phone is updated.. anyone who work for public can help me?

[hTideGnow]

Hi @Tbm1688 update your iOS as well as Carrier Profile 

[Tbm1688]

Yeah I’ve have done all three of those things already … did it again and still nothing.

[slusagm]

make sure mobile data is turned on, and make sure the iMessage has the Send as Text MMS turned on 

also try Reset Network Settings