Mms issue

[Chelly21]

I just switched to public mobile yesterday and my phone hasn't been allowing me to send mms messages and whenever I try to submit a ticket I keep getting am error code. I've followed the instructions provided in the chatbox but still havent resolved the issue. 

[softech]

@Chelly21 did you turn 9m Mobile data when sending MMS? 

If that does not work still, try to click  Reset All networks and see if it helps

[Handy1]

@Chelly21  chat box isn’t working properly try this 

message support directly
       

while your already here and logged in the community you can send a private message   To CS_Agents click    

                         https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[dust2dust]

Did you turn on cell data? Android or iphone?