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Mistaken purchase

Mordy
Great Neighbour / Super Voisin

I accidentally bought an add-on that I didn't need and then purchased the one that I did (unlimited talk and text in the US versus unlimited talk text and some data in the US). Is there any way to reverse the charges on the first one? I now have two redundant add-ons concurrently

2 REPLIES 2

Mordy
Great Neighbour / Super Voisin

Thank you so much I'm going to try that right now!

softech
Oracle
Oracle

@Mordy 

PM is a prepaid provider and generally do not provide refund.  However, if it was an honest mistake, they will likely able to help.  Please open a ticket with them by direct message here:

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there
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